FAQs

Where are your goods made?

All of our goods are custom made to order in a variety of different places. It depends on where you live and the availability of the materials. We have bases in the USA, Europe, Mexico, Australia and Japan.

How long will my order take?

All orders take 1-2 working days to process. Our goods are all lovingly hand-made to order. Then individually packed and shipped from their location. This should take on average 10 - 14 days. We appreciate your patience, as they’re not mass-made in a sweatshop!

What is a fractal?

It is a beautiful blend of nature, science, mathematics and art. Look them up, you can be inspired by them in all types of naturally occurring places. They are truly fascinating! Ours are made digitally using a variety of different software, formulas and a sprinkle of magic from Penelope, our professional designer.

Where are you personally based?

London, Switzerland, Dubai and sometimes the USA. It depends if it’s ski season or beach time. The beauty of making fractals with a computer, is that they can be made from anywhere. And of course it truly depends on where Parker and Penelope’s next mission leads them to!

What does Parker do?

Logistics, driving, mathematics and general amusement.

What does Penelope do?

What doesn’t Penelope do? She’s a Lady of many talents, who likes to remain behind the camera and out of the spotlight.

Seriously though, who is she?

Look hard enough darling, and you’ll find the information you need  - it’s not top secret ;)